Plantronics BackBeat FIT Headphones Settlement

CLAIMANT IDENTIFICATION

(FROM THE EMAIL OR MAILED NOTICE SENT TO YOU)


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HEADPHONE PURCHASE INFORMATION



IF YOU MADE A CONTEMPORANEOUS WRITTEN CLAIM OR COMPLAINT THAT THE HEADPHONES WERE DEFECTIVE OR DID NOT FUNCTION PROPERLY DUE TO AN ISSUE WITH THE BATTERY, BATTERY PERFORMANCE, OR THE ABILITY TO RETAIN A CHARGE, OR DUE TO AN ISSUE WITH THE HEADPHONES’ RESISTANCE TO WATER, MOISTURE, OR SWEAT, PLEASE ATTACH A COPY OF YOUR COMPLAINT IN THE NEXT SECTION. THIS IS ONLY REQUIRED TO RECEIVE THE $50 PAYMENT. THIS IS NOT REQUIRED TO RECEIVE THE $25 PAYMENT.


The next section of this online submission process will allow you to upload any documentation you may wish to submit (e.g., receipt or prior complaint about the Headphones).


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REQUIRED SUPPORTING DOCUMENTATION


A Valid Claim for either the $25 or $50 payment must be supported by documentation such as a receipt demonstrating the purchase date, price, and type of Headphones you purchased. If you do not have this documentation, you should still submit your claim because your claim may still be valid if the Settlement Administrator obtains adequate proof of purchase information directly from Plantronics or from the retailer where you purchased the Headphones (e.g., Best Buy, Amazon, Costco, AT&T). Proof of purchase information can be satisfied by submitting a receipt, credit card statement, or other actual documentation showing the purchase date, type of Headphones, and purchase price.

A Valid Claim for the $50 payment also must include proof of a prior contemporaneous written claim or complaint that the Headphones failed due to a battery issue or because of moisture, water, or sweat exposure. This can be satisfied by submitting a copy of the claim or complaint (e.g., correspondence to Plantronics, a review on Amazon.com, correspondence to the retailer, etc.). It can also be satisfied if the Settlement Administrator directly obtains a contemporaneous written claim or complaint from Plantronics or the third-party retailer (e.g., Best Buy, Amazon, Costco, AT&T) on your behalf. The documentation must be clear that the claim or complaint related to a failure or malfunction of the Headphones consistent with the allegations in the Complaint. For example, a general negative review on Amazon or plantronics.com would not suffice, but a negative review that specifically references a battery charging issue consistent with the allegations in the Complaint would suffice.

The Settlement Administrator will review all claims, as necessary, to determine whether the information obtained from Plantronics and third-party retailers satisfies the proof of purchase requirement. The Settlement Administrator will also review information and records obtained from Plantronics and third-party retailers to determine if the Class Member made a written claim or complaint to qualify for the $50 payment.

A claimant cannot recover a $50 payment based on replacement Headphones already received in response to a prior warranty claim or complaint. However, a claimant can recover one $25 payment based on replacement Headphones already received in response to a prior warranty claim or complaint. If the proof of purchase shows that the claimant purchased the Headphones for less than $50.00, the claimant’s recovery is limited to the price paid for the Headphones. For example, if the proof of purchase shows that the claimant purchased their Headphones for $40.00, their recovery is limited to $40.00. There is a limit of two (2) claims per claimant. Please submit a separate Claim Form for each pair of Headphones if you are submitting two (2) claims.

All supporting documentation for each claim you submit should be uploaded to this page prior to moving on to the next step in your online submission.

Please use the browse option by clicking on “Select Files” in the box below to upload your supporting documentation.




Files To Be Uploaded Size Action

CERTIFICATION UNDER PENALTY OF PERJURY


By signing this claim, I certify, under penalty of perjury, that: (1) the information included is accurate and complete to the best of my knowledge, information, and belief; (2) my Headphones malfunctioned or failed to work properly due to an issue with the battery, battery performance, or the ability to retain a charge, or due to an issue with the Headphones’ resistance to water, moisture, or sweat; and (3) I did not already receive a refund for all or any portion of the Headphones’ purchase price. If I am seeking the $50 payment or if I am seeking more than one $25 payment, I also certify, under penalty of perjury, that I did not previously receive a replacement set of Headphones from any source.

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