A Valid Claim for either the $25 or $50 payment must be supported by documentation
such as a receipt demonstrating the purchase date, price, and type of Headphones
If you do not have this documentation, you should still submit your
claim because your claim may still be valid if the Settlement Administrator
obtains adequate proof of purchase information directly from Plantronics or from
the retailer where you purchased the Headphones (e.g., Best Buy, Amazon, Costco,
Proof of purchase information can be satisfied by submitting a receipt,
credit card statement, or other actual documentation showing the purchase date,
type of Headphones, and purchase price.
A Valid Claim for the $50 payment also must include proof of a prior
contemporaneous written claim or complaint that the Headphones failed due to a
battery issue or because of moisture, water, or sweat exposure. This can be
satisfied by submitting a copy of the claim or complaint (e.g., correspondence to
Plantronics, a review on Amazon.com, correspondence to the retailer, etc.). It can
also be satisfied if the Settlement Administrator directly obtains a
contemporaneous written claim or complaint from Plantronics or the third-party
retailer (e.g., Best Buy, Amazon, Costco, AT&T) on your behalf. The documentation
must be clear that the claim or complaint related to a failure or malfunction of
the Headphones consistent with the allegations in the Complaint. For example, a
general negative review on Amazon or plantronics.com would not suffice, but a
negative review that specifically references a battery charging issue consistent
with the allegations in the Complaint would suffice.
The Settlement Administrator will review all claims, as necessary, to determine
whether the information obtained from Plantronics and third-party retailers
satisfies the proof of purchase requirement. The Settlement Administrator will
also review information and records obtained from Plantronics and third-party
retailers to determine if the Class Member made a written claim or complaint to
qualify for the $50 payment.
A claimant cannot recover a $50 payment based on replacement Headphones already received in response to a
prior warranty claim or complaint. However, a claimant can recover one $25 payment based on replacement
Headphones already received in response to a prior warranty claim or complaint. If the proof of purchase shows
that the claimant purchased the Headphones for less than $50.00, the claimant’s recovery is limited to the
price paid for the Headphones. For example, if the proof of purchase shows that the claimant purchased their
Headphones for $40.00, their recovery is limited to $40.00. There is a limit of two (2) claims per claimant.
Please submit a separate Claim Form for each pair of Headphones if you are submitting two (2) claims.
All supporting documentation for each claim you submit should be uploaded to this page prior to moving on to
the next step in your online submission.
Please use the browse option by clicking on “Select Files” in the box below to upload your supporting documentation.
Files To Be Uploaded